Terms and Conditions  |  Privacy Policy

By using the Mr Vitamins site, you agree to these Terms and Conditions. We reserve the right to modify the terms of this agreement. By continuing to use the Mr Vitamins site after we post any changes, you indicate your acceptance of the modified terms.

The Mr Vitamins site operates from the Mr Vitamins stores located in Chatswood, Australia. Mr Vitamins makes no representation that materials on the website or in the stores are appropriate or available for use in other locations, and access to them from locations where part or all content is illegal is prohibited. People who choose to access the Mr Vitamins website from other countries do so by their own free will and are responsible for complying with their local laws. However products are only deliverable to Australian addresses.

Disclaimer

Users assume all responsibility and risk for using the Mr Vitamins website. Information provided on the Mr Vitamins website is provided on an “as is” basis. By using this website you consent to the possibility of delays, omissions, inaccuracies, or other issues in content. Furthermore, you agree that should you rely on this content, you are doing so at your own risk. In no way is Mr Vitamins liable to you or any third party for damages, including but not limited to, loss of use, loss of data, loss of profits, or business interruption. While we do our best to maintain current and correct information that is free of errors or viruses, Mr Vitamins does not guarantee that its website and its contents are free of these harmful components.

Medical Disclaimer

None of the information presented on the Mr Vitamins website is intended nor should be considered as a medical diagnosis or form of treatment. Content found on the Mr Vitamins website does not replace or undermine medical advice. This content is purely for your general knowledge and information not for purposes of self-diagnoses. Prior to starting any health, nutritional, or supplemental-related treatment, you should always seek the direction of a physician, medical practitioner, or an otherwise qualified health provider. At the same time, you should consult with a physician, medical practitioner, or an otherwise qualified health provider regarding any ongoing medical treatment or medical questions you may have.

Practitoner Only Products

When purchasing practitioner-only products from Mr Vitamins, it is the customer's responsibility to purchase the correct products prescribed to them by their practitioner(s) and to take them as they have been directed from their practitioner. Mr Vitamins will not be responsible if a customer provides us with false information about their practitioner.

Pricing and Currency

Mr Vitamins strives to present accurate product images, pricing, and product information. Nevertheless, errors in images or pricing may occur. Should an item be listed with an incorrect price, information, or image, Mr Vitamins maintains the right to refuse or cancel any orders placed for that item. If an item is has the incorrect price, we will either contact you with instructions for completing the order or cancel your order and notify you of the cancellation. Prices and availability are subject to change without notice.

The prices displayed on the Mr Vitamins website are listed in Australian (AUD) dollars. These prices are valid and effective only within Australia. Furthermore, all listed prices do not include shipping, handling, or sales tax. Charges for shipping, handling, and/or sales tax will be added to your invoice total. You are responsible for paying any shipping and handling charges as well as state, local, sales, or use taxes that may apply. Mr Vitamins does not ship products outside of the Commonwealth of Australia.

Copyright

All forms of design, text, graphics, icons, page headers, logos, sound, software and other content found on the Mr Vitamins website, including their positions, are the property of Mr Vitamins and/or its website developers. Such content is protected by international copyright law. Respective copyright owners reserve all rights to such content. All other trademarks, service marks, product and/or company names and logos that appear on the Mr Vitamins website are the sole property of their respective owners. Only for purposes of placing an order with Mr Vitamins are you permitted to develop an electronic copy and/or hard copy of certain portions of the Mr Vitamins website. Any other use, modification, distribution, replication, or exploitation than that mentioned above is strictly prohibited without prior written consent by Mr Vitamins.

Additional Assistance

If you do not understand these Terms and Conditions or if you have questions or comments regarding these Terms and Conditions, we invite you to contact us at Mr Vitamins, 324 or 394 Victoria Avenue, Chatswood NSW Australia. You may also call us at (02)9415-2866.

These Terms and Conditions were last updated July 21, 2015.

 

Protecting Your Privacy

Mr Vitamins is committed to protecting your privacy. We use the information gathered to enhance your online experience. Please read on for more details about our privacy policy. Mr Vitamins will not sell its database of customer details or details about customers to a third party. We respect the right of our users to remain anonymous and will endeavour to not knowingly disclose user identities unless directed by a court of law.

When does Mr Vitamins disclose the information it collects to outside parties?

Mr Vitamins does not sell, trade, or rent your personal information to other parties. Mr Vitamins may release customer information when it is deemed necessary to comply with law, enforce the terms of our user agreement(s), or protect the rights, property, or safety of Mr Vitamins, our users, or others.

What information do we collect and how do we use it?

We may collect personal information that you provide to us when you:

i. Purchase, order, return, exchange or request certain information about our products and services;
ii. Contact a Call Center or customer service desk;
iii. Visit or subscribe with Mr Vitamins
iv. Provide us with comments or suggestions.

When you place an order through this website, we will ask for your name, phone number, mailing address, e-mail address, and credit card information (if your form of payment is a credit card). This allows us to process and fulfill your order successfully.

How does Mr Vitamins protect customer information?

When you place orders through the Mr Vitamins website, those orders are processed through a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all the sensitive customer data we collect is protected by multiple layers of encryption and security to prevent unauthorised access. Also, please note that your credit card details are not stored online for more than the duration of a transaction.

What about Cookies?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Mr Vitamins’ cookies do not contain any personally identifying information. However, they do allow you to place your online order and login once you are subscribed. Most web browsers automatically accept cookies, but you can usually customise your preferred cookies settings on your web browser. You will need cookies enabled to use the Mr Vitamins web site.

Your Consent

By using the Mr Vitamins web site, you consent to the collection and use of the information mentioned above by Mr Vitamins. Should we make changes to our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Mr Vitamins may change the Privacy Policy at any time (without providing notification) by posting revisions to this web site https://www.mrvitamins.com.au/. Your visits to the Mr Vitamins website indicate your acceptance of the provisions of our Privacy Policy and your continued visits after such changes are posted indicate acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised policy please cease to access our website.